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Troubleshooting

What you see What to do
The app doesn’t show AI Shopping Mate Check the address is exactly https://api.aishoppingmate.com/mcp, then start a new chat. In ChatGPT, make sure Developer mode is on and the app is turned on for the chat.
“… is not enabled on this server” That country store isn’t available yet. Ask “which stores can you search?” and pick one from the list.
“The request limit was reached” Many people are searching at once. Wait a minute and try again.
“… is not set up on this server yet” That store isn’t connected yet. Try again later.
“Something went wrong on the shopping server” A temporary problem. Try again in a moment.
A link says the item is unavailable Stock changes quickly. Ask the assistant to search again.